ABHFL has added two new HCPCS Codes to report Depression Screening in order to comply with the Florida Healthy Kids (FHK) depression screening measurement requirements. Please reference the chart below when billing for routine preventive depressive screening for children ages 12-17 year of age. HCPCS Codes.Health Plans. Aetna Better Health of Florida: 1-844-528-5815; Simply Healthcare Plans: 1-844-405-4298; Dental Plans. Argus Dental Plan: 1-888-978-9513, More Information; DentaQuest of Florida, Inc.: 1-888-696-9557, ... USE OF THIS WEBSITE IS NOT REQUIRED BY FLORIDA HEALTHY KIDS CORPORATION.Florida Healthy Kids (FHK) Copay Waiver. Aetna Better Health of Florida (ABHFL) would like to inform you that due to the impact of Hurricane Ian in the State of Florida, we will be waiving all Florida Healthy Kids (FHK) copays for ABHFL members. The copay fees will be waived effective 10/20/2022 through 12/31/2022.If you have questions about your search results, we recommend contacting the health plan directly for more information: Aetna Better Health of Florida: 1-844-528-5815Aetna Better Health® of Florida Specialty Pharmacy Network- FAQ ... Florida Medicaid Member Services: 1-800-441-5501. Florida Healthy Kids Member Services: 1 -844-528-5815 My patient needs their prescription right away and cannot use one of the Specialty Pharmacies in the network. How can they receive it?Case managers work with both adults and children. They share info about your health conditions and ways to take care of yourself. If you qualify for a case manager, they can help you: Find a primary care provider (PCP) Get medical services and supplies. Find specialists and behavioral health services. Coordinate doctors' visits.Your specific health insurance company: Aetna Better Health of Florida 1-844-528-5815 Your health insurance company’s website: www.aetnabetterhealth. com/florida Community Care Plan 1-866-930-0944 https://ccpcares. org/Members/ FloridaHealthyKids Simply Healthcare Plans 1-844-405-4298 https://www. simplyhealthcareplans. com/florida-medicaid/Florida Healthy Kids (FHK): Dental services are covered by a separate dental company, not by Aetna Better Health. For more info on what’s covered, visit the Florida Healthy Kids website. Or call the Florida Healthy Kids Corporation at 1-888-540-KIDS (5437). You can call Monday through Friday, 7:30 AM to 7:30 PM ET. Vision benefitsAetna Better Health of Florida's telehealth program makes health care more accessible. If you can't reach your primary care physician, you can call MDLIVE 24/7 at 1-866-276-9381 ... your Florida Healthy Kids plan. You can also ind this infromation in your Member Handbook.As a result of COVID-19, Aetna Better Health of Florida (ABHFL) will continue to waive copayments requirements through December 31, 2020 for Florida Health Kids. Copayments for Florida Health Kids will resume on January 1, 2021. For any questions regarding billing COVID-19 ICD-10, please refer to official diagnosis codingHealth Plans. Aetna Better Health of Florida: 1-844-528-5815; Simply Healthcare Plans: 1-844-405-4298; Dental Plans. Argus Dental Plan: 1-888-978-9513, More Information; DentaQuest of Florida, Inc.: 1-888-696-9557, ... USE OF THIS WEBSITE IS NOT REQUIRED BY FLORIDA HEALTHY KIDS CORPORATION.In Florida, regular Medicaid is known as Managed Medical Assistance (MMA). It offers coverage for those who meet certain income, age or disability requirements. Who it's for. Low-income and working people or: Families. Children. Pregnant women. Those who were in foster care. Non-citizens with medical emergencies.Aetna Better Health of Florida Healthy Kids Provider Manual. Provider Relations . 1-844-528-5815, TTY . 711 ...You'll want to get prior authorization for these medications. Fax the PA form to 1-855-799-2554. Or you can call Member Services to ask for PA. Be sure to submit all required clinical information on the form. Member Services: Medicaid MMA: 1-800-441-5501 (TTY: 711) Florida Healthy Kids: 1-844-528-5815 (TTY: 711)Aetna Better He alth of Florida provides services in regions 6, 7, and 11 for our MMA and Long-Term Care (LTC) populations and all Florida regions for our Florida Healthy Kids (FHK) population. For more information contact Aetna Better Health of Florida at 1-800-441-5501 or visit our website atYou need to renew your Medicaid program or Florida Healthy Kids (FHK) coverage every year to keep all of your benefits and services. Learn more about renewal. Ir al contenido principal. ... Receiving calls and/or text messages from Aetna Better Health® of Florida that are informational and relate to my health and benefits. I understand that my ...Health Plans. Aetna Better Health of Florida: 1-844-528-5815; Simply Healthcare Plans: 1-844-405-4298; Dental Plans. Argus Dental Plan: 1-888-978-9513, More Information; DentaQuest of Florida, Inc.: 1-888-696-9557, ... USE OF THIS WEBSITE IS NOT REQUIRED BY FLORIDA HEALTHY KIDS CORPORATION.Aetna Better Health of Florida ... Florida Healthy Kids (FHK) provides the info on the next page. ... Florida Department of Children and Families — ACCESS Florida provides the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward.If you have any questions, please feel free to reach out to your Network Relations Consultant. For additional assistance you can also reach the Provider Relations Department via: Fax #: 844-235-1340. 1-844-528-5815. [email protected]. Provider Relations Department July 16, 2018. RE: Urine Drug Testing (UDT)AETNA BETTER HEALTH® OF FLORIDA . 261 N. University Drive Plantation, FL 33324 . ... 252.34, Florida Statutes (F.S.), defines a disaster as: "[A]ny natural, technological, or civil ... • Florida Healthy Kids (FHK) Copay WaiverAs of March 1, 2022, Aetna Better Health will no longer accept Provider mail that is directed to our 261 N. University Dr. Plantation, FL 33324 office. If you are submitting an interfiled appeal request (multiple unrelated claims) in one mailing you must use physical barriers (elastic, paper clip, binder clip, blank sheet of colored paper etc ...Florida Healthy Kids 1-844-528-5815: 1-844-404-5455: Corrected Claim Submission ©2018 Aetna Inc. 13 Proprietary: Claim Submission ... Provider must include the original Aetna Better Health of Florida claim number and bill frequency code (7 for corrected, 8 for void) per billing standards.Florida is a state renowned for its beautiful beaches, thrilling theme parks, and abundant outdoor activities. For families looking to combine the joys of camping with endless ente...“You know those ABC after-school specials where the parents get divorced, and they tell the kids it’s not your fault,” asks Catherine, a mom of three in Florida. “They lied. If we ...Aetna Better Health® of Florida 8200 NW 41 st Street, Suite 125 . Doral, FL 33166 . Aetna Better Health® of Florida . ... Medicaid Florida Healthy Kids : www.providernetworks olutions.com : 1-844-222-3535 . High-tech Imaging ; eviCore Healthcare MSI . State wide : Medicaid Florida Healthy Kids :Aetna Better Health of Florida (ABHFL) will implement a NEW Negative Balance - Collection Remittance process effective October 7, 2020. Please review the attached document that contains all the details. ... Florida Healthy Kids : 1-844-528-5815 ...Just visit Emcara Health for more info. Or call 1-800-936-0238 (TTY/TDD: 1-800-967-1796) . your home. But having the Emcara Health team provide valuable clinical services to you in your home does not add. any additional fees to your existing plan. Learn more about how you can get care at home with Emcara Health.Health Care Providers for Region 1. ... Okaloosa, Santa Rosa, and Walton. Subsidized Coverage Aetna Better Health of Florida. 1-844-528-5815 More Information. Staywell Kids. 1-866-698-5437 More Information. Full Pay Coverage Sunshine Health Plan. ... USE OF THIS WEBSITE IS NOT REQUIRED BY FLORIDA HEALTHY KIDS CORPORATION.Fax numbers for PA request forms. Physical health PA request form fax: 1-860-607-8056. Behavioral health PA request form fax (Medicaid Managed Medical Assistance): 1-833-365-2474. Behavioral health PA request form fax (Florida Healthy Kids): 1-833-365-2493.Florida Center for Health Information and Transparency; Office of Plans and Construction; Agency Administration. Go to Agency Administration; About the Secretary; ... MediKids families with questions about the Florida KidCare Dispute Review Process can call Florida Healthy Kids at 1-888-540-5437. Vaccine Billing Instructions, Codes and Fees.Llame a Servicios para Miembros sin cargo al 1-844-528-5815 o escríbanos a: Aetna Better Health of Florida Atención: Florida Medicaid Appeals and Grievances 1340 Concord Terrace Sunrise, FL 33323. Su carta debe incluir: • Su nombre. • Su dirección postal.Aetna Better Health is part of Aetna® and the CVS Health family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid services for over 30 years. These include programs, like Children’s Health Insurance Program (CHIP), care for the aged, blind, and disabled, as well as long-term services and ...The OTC Health Solutions App in store The OTC Health Solutions App makes it more convenient and quick to ring up items at a store. It is as easy as 1, 2, 3. • Approved items • Non-approved items 1. Scan or enter the items' barcode inside of the store to confirm if it is approved. 2. Show the cashier your digital barcode for faster check ...Just visit Emcara Health for more info. Or call 1-800-936-0238 (TTY/TDD: 1-800-967-1796) . your home. But having the Emcara Health team provide valuable clinical services to you in your home does not add. any additional fees to your existing plan. Learn more about how you can get care at home with Emcara Health.As of March 1, 2022, Aetna Better Health will no longer accept Provider mail that is directed to our 261 N. University Dr. Plantation, FL 33324 office. If you are submitting an interfiled appeal request (multiple unrelated claims) in one mailing you must use physical barriers (elastic, paper clip, binder clip, blank sheet of colored paper etc ...Products: Florida Healthy Kids (FHK) From: Provider Relations FL-23-9-2 ... Dear Provider, Aetna Better Health of Florida (ABHFL) has adopted nationally accepted evidence-based preventive services guidelines (PSG) from the U.S. Preventive Services Task Force and the Centers for Disease Control and Prevention (CDC). We did this to help improve ...STAR is Medicaid for children, newborns, pregnant women and some families. STAR Kids is Medicaid for children and adults ages 20 or younger who have disabilities. CHIP is for families that earn too much money to qualify for Medicaid, but can't afford to buy private health insurance. CHIP perinatal coverage is for pregnant women.Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Long-Term Care (LTC): 1-844-645-7371 (TTY: 711) Callout close. Questions? Questions? ... Receiving calls and/or text messages from Aetna Better Health® of Florida that are informational and relate to my health and benefits. I understand that my information will be used in accordance with my ...Aetna Better Health® of Florida 8200 NW 41 st Street, Suite 125 ... Medicaid Florida Healthy Kids : www.providernetworks olutions.com : 1-844-222-3535 . High-techAetna Better H ealth ® of Florida . 8200 NW 4 1. st . Street, S uite 1 25 Doral, FL Dear Member, Aetna Better Health ® of Florida . Florida Healthy Kids - COVID-19 Relief Efforts . The purpose of this letter is to provide you with an update on the COVID -19 Relief Efforts for members that are enrolled with Aetna Better Health of Florida .As prior authorizations and service limits are reinstated, Aetna Better Health of Florida will work closely with providers to ensure continuity of care for medically necessary courses of treatment . Florida Healthy Kids ONLY: Effective July 1st, 2021, Aetna Better Health of Florida will reinstate all co -payments. 12 ©2020 Aetna Inc.Aetna Better Health ® of Florida. Provider site; Español; Contáctenos; Buscar. What's covered? Medicaid (MMA) ... Florida Healthy Kids (FHK) Explore FHK benefits and added services. FHK is for children ages 5 through 18 of working parents who don't otherwise qualify for Medicaid.You are now leaving Aetna Better Health of Florida Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Florida is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on ...Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Long-Term Care (LTC): 1-844-645-7371 (TTY: 711) Rides. Need a ride to see your provider? If you’re a Medicaid member, we may be able to help you get one. ... Receiving calls and/or text messages from Aetna Better Health® of Florida that are informational and relate to my health and ...Fax to the Aetna Better Health of Florida Risk Manager at 1-877-479-8564. For assistance in completing the incident report form, contact our Risk Manager at 954-858-3246 . Incident reports are part of risk management files only and copies of incident reports must be maintained separately from member's medical records.The program is made up of Florida Healthy Kids, Medicaid, MediKids and Children's Medical Services. How do I sign up my child for health coverage? It's easy! You can apply online or call us at 1-888-540-KIDS (5437) to have an application mailed to you. All Florida KidCare programs are applied for with one application.Aetna Better Health® of Florida . 261 N University Drive Plantation, FL 33324 . Prior Authorization Form . MMA/FHK/Comprehensive/LTC. Prior Auth MMA/FHK . Fax: 1-860-607-8056; ... 3 calendar days for Florida Healthy Kids) *NON-URGENT/STANDARD (for routine services – response within 7 calendar days for Medicaid13. Specialty Medicine. Note: Insurance coverage varies by practice. Please call 407-861-3500 in advance of your appointment to confirm if your plan is accepted. A. Aetna. • Better Health of Florida (Medicaid) • Better Health of Florida - Healthy Kids • Commercial (EPO, Managed Choice, PPO, HMO) • Medicare HMO/PPO. AHPN.Aetna Better Health of Florida Compliance Officer 8200 NW 41st Street, Suite 125 Doral, FL 33166 Call Aetna Better Health of Florida at 1-844-645-7371 for Comprehensive Long Term Care, 1-800-441-5501 for Medicaid (MMA) and 1-844-528-5815 for Florida Healthy Kids, with questions or comments. This information is available for free in other languages.2021. Aetna Better Health ® of Florida. Find out if your medication is covered by your Florida Medicaid or Florida Healthy Kids plan with the drug formulary search tool. You’ll also see if there have been any additions or deletions to the list.Case managers work with both adults and children. They share info about your health conditions and ways to take care of yourself. If you qualify for a case manager, they can help you: Find a primary care provider (PCP) Get medical services and supplies. Find specialists and behavioral health services. Coordinate doctors’ visits.Aetna Physical Health Standard PA Request Form Page 1 of 2 Aetna Better Health of Florida 261 N University Drive Plantation, FL 33324 Comprehensive/LTC Telephone: 844-645-7371 Comprehensive/LTC Fax: 844-404-5455 ... MEMBERS; 72 hours FOR FLORIDA HEALTHY KIDS.Apr 27, 2023 · • Florida Healthy Kids: 1-844-528-5815 (TTY: 711) If you prefer to mail hard copy requests for an appeal, complaint or grievance, they must be sent to: Aetna Better Health of Florida PO Box 81040 5801 Postal Road Cleveland, OH 44181. Complaints/Grievances may be submitted at any time.Call Aetna Better Health at: Medicaid 1-800-441-5501 Long Term Care 1-844-645-7371 Florida Healthy Kids 1-844-528-5815 Please sign and return this completed form to: Aetna Better Health of Florida Attn: Customer Service 261 N. University Drive Plantation, FL 33324 Or you can fax it to: 959-888-4124.As of June 2014, Florida law states that children can enter kindergarten if they have their fifth birthday either on or before September 1 of that year. Children who turn five afte...Welcome to Pediatric Dream Care! Pediatric Dream Care was founded in 2022 by Dr. Mylai Garofalo and her husband Ramon L Sanchez Romeo on the belief that every child and every parent should have access to high quality, personalized, and holistic care. Dr. Mylai Garofalo MD, is a board-certified pediatrician, graduated from Mount Sinai school of medicine, New York, Elmhurst Hospital Center with ...If you have questions about your search results, we recommend contacting the health plan directly for more information: Aetna Better Health of Florida: 1-844-528-5815Whether you pack them ahead of time or grab them on-the-go, strategic snacking can help keep you on track to meet your health and fitness goals anywhere in the world. Eating health...0:04. 24:04. TALLAHASSEE - With schools soon letting out for summer, Florida's poorest children face a season of shortage - with food programs and health coverage lacking because of actions ...To speak with someone live, you can call Monday through Friday, 8 AM to 5 PM ET. For after hours or weekend questions, you can leave a voicemail. Medicaid Managed Medical Assistance (MMA): 1-800-441-5501 (TTY: 711) Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Long-Term Care (LTC): 1-844-645-7371 (TTY: 711) Members of the UM team will ...Florida Healthy Kids: Call 1-844-528-5815 (TTY: 711) ... Aetna Better Health provides the general info on the next page. If you don't want to leave your state site, choose the "X" in the upper right corner to close this message. Or choose "Go on" to move forward to the main Aetna® Medicaid website.Just visit Emcara Health for more info. Or call 1-800-936-0238 (TTY/TDD: 1-800-967-1796) . your home. But having the Emcara Health team provide valuable clinical services to you in your home does not add. any additional fees to your existing plan. Learn more about how you can get care at home with Emcara Health.Please reference the chart below when billing for routine preventive depressive screening for children ages 12-17 year of age. HCPCS Codes. Description. Reimbursement. G8431. Screening for depression is documented as being positive and …Aetna Better Health of Florida Behavioral Health and Primary Care Provider Collaboration ... Florida Healthy Kids (FHK) provides the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward.Add any supporting materials for the review. Then, fax it to us. Fax numbers for PA request forms. Physical health PA request form fax: 1-860-607-8056. Behavioral health PA request form fax (Medicaid Managed Medical Assistance): 1-833-365-2474. Behavioral health PA request form fax (Florida Healthy Kids): 1-833-365-2493.We want you to take charge of your health. Our team of case managers, providers and caregivers work with you to help you reach your goals. For more information, call us at: Medicaid 1-800-441-5501. Comprehensive Long Term Care 1-844-645-7371. Florida Healthy Kids 1-844-528-5815. Aetna Better Health supports Florida KidCare families’ efforts ...Member materials and forms. Find all the forms a member might need — right in one place. Materials and forms. Aetna Better Health of Florida. Providers, get materials and forms such as the provider manual and commonly used forms.If you're a Medicaid or CHIP member, you'll also want to report the change to Member Services. Visit our renewal page to learn more. Get help. Have questions? Member Services is here to help. Visit our contact us page. Or call us at 1-888-348-2922 (TTY: 711). We're here for you 24 hours a day, 7 days a week.REQUIRED FOR REVIEW: All copies of medical records (e.g., diagnostic evaluations and recent chart notes), and the most recent copies of related labs. The provider must retain copies of all documentation for five years. Fax completed prior authorization request form to Aetna Better Health of Florida at 855-799-2554 or submit Electronic Prior ...19701 S Tarmiami Trail Fort Myers, FL 33908 Miles: 9.39 (239) 314-1660 . Ages served 0 - 21Products: Florida Healthy Kids (FHK) From: Provider Relations FL-23-9-2 ... Dear Provider, Aetna Better Health of Florida (ABHFL) has adopted nationally accepted evidence-based preventive services guidelines (PSG) from the U.S. Preventive Services Task Force and the Centers for Disease Control and Prevention (CDC). We did this to …Florida Healthy Kids Exception ABFHL w ill continue to waive copayments through July 31, 2020. Addition al Resources Additional information regarding COVID -19 updates, changes and new process can be located on our Aetna Better Health of Florida website under the resources page, "COVID - 19 Information": https://www.aetnabetterFor the first few months of your baby’s life, he or she exists solely on formula or breastmilk. That makes meal planning pretty easy, but once that child begins eating solid foods,...Florida Healthy Kids (FHK) Explore FHK benefits and added services. FHK is for children ages 5 through 18 of working parents who don't otherwise qualify for Medicaid. Behavioral and mental health ; ... Aetna Better Health provides the general info on the next page.Aetna Better Health® of Florida . 261 N University Drive Plantation, FL 33324 . Prior Authorization Form . MMA/FHK/Comprehensive/LTC. Prior Auth MMA/FHK . Fax: 1-860-607-8056; ... 3 calendar days for Florida Healthy Kids) *NON-URGENT/STANDARD (for routine services – response within 7 calendar days for MedicaidIf you have any questions, please feel free to reach out to your Network Relations Consultant. For additional assistance you can also reach the Provider Relations Department via: Fax #: 844-235-1340. 1-844-528-5815. [email protected]. Provider Relations Department July 16, 2018. RE: Urine Drug Testing (UDT)Accepted Insurance Plans. Please select the hospital campus below for a comprehensive listing of insurance plans AdventHealth accepts. For your convenience, we've also included a separate section for plans that are not currently participating with our hospital system.Aetna Better Health is part of Aetna® and the CVS Health family, one of our country's leading health care organizations. We've been serving people who use Medicaid services for over 30 years. These include programs, like Children's Health Insurance Program (CHIP), care for the aged, blind, and disabled, as well as long-term services and ...Florida Healthy Kids (FHK): Dental services are covered by a separate dental company, not by Aetna Better Health. For more info on what’s covered, visit the Florida Healthy Kids website. Or call the Florida Healthy Kids Corporation at 1-888-540-KIDS (5437). You can call Monday through Friday, 7:30 AM to 7:30 PM ET. Vision benefitsGuidance and support. Are you looking for advice on what to expect at a doctor's visit? Maybe you need tips for quitting smoking. Or maybe you need to know more about a condition you were just diagnosed with. We can help. We've put together a library of tools, tips and information to help you reach your health goals. Understanding health care.Find a pediatric therapy provider. Some examples of pediatric therapy services include: Mental health therapy. Physical therapy. Occupational therapy. Speech therapy. Clinical Health Services can be contacted at: [email protected]. Pharmacies. Find places to get medication.Florida Healthy Kids (FHK) Explore FHK benefits and added services. ... Receiving calls and/or text messages from Aetna Better Health® of Florida that are informational and relate to my health and benefits. I understand that my information will be used in accordance with my plan notice of privacy practices.Aetna Better Health of Florida its committed to help our members improve their health and well-being through great services and benefits. We are excited to inform you of all the benefits and coverage/limitations that have been added to our 2020 Florida Healthy Kids members value-added benefits. In order to keep you with the most updated ...Welcome to Pediatric Dream Care! Pediatric Dream Care was founded in 2022 by Dr. Mylai Garofalo and her husband Ramon L Sanchez Romeo on the belief that every child and every parent should have access to high quality, personalized, and holistic care. Dr. Mylai Garofalo MD, is a board-certified pediatrician, graduated from Mount Sinai school of medicine, New York, Elmhurst Hospital Center with ...Florida Healthy Kids (FHK) From: Provider Relations . Aetna Better Health® of Florida . HCPCS Codes for Depression Screening - Reminder . Dear Provider, Aetna Better Health of Florida (ABHFL) has adopted nationally accepted evidence -based preventive services guidelines (PSG) from the U.S. Preventive Services Task Force and the ...We all know our health is important, but we often neglect some of the little stuff that comes back to bite us later. Here are four of the simplest and cheapest things you can do no...Member materials and forms. Find all the forms a member might need — right in one place. Materials and forms. Aetna Better Health of Florida. Providers, get materials and forms such as the provider manual and commonly used forms.Aetna Better Health of Florida will evaluate this program periodically based on billing trends and ... information please contact your Provider Relations Representative at 1-800-441-5501 (MMA) or 1-844-528-5815 (Florida Healthy Kids). You can also reach us via email [email protected] or fax 1-844-235-1340. ...Florida Healthy Kids: Just call the Florida Healthy Kids Corporation at 1-888-540-KIDS, Aetna and Medicaid. We manage plans across the country including the Chil, pay just $15 or $20 a month. There are two plan options for you to consider: A, : [email protected] • FAX: 1‐860‐607‐7894. IMPORTANT, For more information on CPT Coding Pilot, please send us an , You can call 1-855-231-3716 to ask for a printed co, Florida Healthy Kids is NOW Better Than Ever. Florida Healthy Kids offers quality, child-centric comprehensive healt, Aug 15, 2019 · Aetna Better Health currently ser, AETNA BETTER HEALTH® Coverage Policy/Guideline Name: Adempas Page: 3 , Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Long-Term Car, On July 19, 2019, the Florida Healthy Kids Corporat, With this health resource, you'll have access to more than 4, HEDIS is one of health care's most widely used performance impr, As prior authorizations and service limits are reinstated, Welcome to Pediatric Dream Care! Pediatric Dream Care was founde, Medicaid Managed Medical Assistance: 1-800-441-5501 (TT, Aetna Better He alth of Florida provides services in regions 6, 7, a, P.O. Box 14079. Lexington, KY 40512-4079. File a complaint if yo.