Here's how you can reset it to fix the Xfinity remote not working problem: Step 1: Locate the Reset button on the back of the Xfinity box. Step 2: Press the Reset button for around 10 seconds. Once the reset is successful, try using your remote again. If it fails to work, move on to the next fix.bald271. Your settop box goes offline because it requires its own connection to internet via its own internal modem, which requires a better signal and "cable plant" than does digital-TV without internet. A possible solution for you is to trade-in the X1 box for an HD-DTA. Or for a cable-card if you can find a cable-card-based tuner or DVR that ...I went back to the Xfinity store and swapped my box/ remote, but that did not fix it. Then I called the technical support and they did not know how to help me! They scheduled a visit by a field technician . But after searching Internet about how to fix a remote XR15 connection, I found that I had to reset my remotw.You can still fast forward, rewind and jump using the buttons on your remote. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Hold down (i) and Home simultaneously till the LED light starts flashing. Then, in order, press the Power button, Last arrow (←), and Volume down button. To Pair your Xfinity remote again with the Xfinity box TV: Hold down ‘A’ on the remote. On the screen, choose Remote Setup. Select Yes for the relevant questions that follow, and do …Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart.By: Olin Wade (Remodel or Move Stuff) If you have an Xfinity WiFi white box (also known as an Xfinity Wireless Gateway) you can reset it by following the steps below: 1. Unplug the power cord from the Wireless Gateway. 2. Wait 20 seconds before plugging the power cord back into the Wireless Gateway. 3. Wait at least another two minutes while ...The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart.Troubleshoot your Xfinity On Demand issue from a list of common error codes.Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot. Archived post. …Reset the audio by pressing Mute on the video device remote. If the remote is programmed to control the television volume, it may have to be programmed to control the video device volume. If the issue is still not resolved, reset the video device by unplugging it for 30 seconds and then plug it back in.Hold down (i) and Home simultaneously till the LED light starts flashing. Then, in order, press the Power button, Last arrow (←), and Volume down button. To Pair your Xfinity remote again with the Xfinity box TV: Hold down ‘A’ on the remote. On the screen, choose Remote Setup. Select Yes for the relevant questions that follow, and do …Xg1v4 is a newly redesigned Box for Xfinity Comcast Customers ,who have service with them , with this box you will be future proof for upcoming on demand 4K ...He is a rare bird in the Xfinity system. I took notes on how to fix this voice loop problem. There are two parts. First the remote control must have a factory reset done (as mentioned earlier by an astute forum member). The second step is to factory reset the X1 cable box. This reset should work on X2 platform as well. Here are the instructions:Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...As per the company's official website, the Xfinity remote can be paired with only one TV box at a time. Just unpair or reset the remote, pair it with the desired Xfinity box, and check if it ...The process is straightforward. Here's how to do it: Open Settings on your Android TV. The next steps depend on your TV's menu options: Select Device …Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Here's how: Start by holding A and D at the same time until the light on the top flashes green. Then press 981, the light may flash several times. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. In a few seconds, the box will reboot if done ...Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn’t fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot.In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can tr...Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itClick the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. Purchase or rent content.Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. You may also say "System Refresh" into your Xfinity Voice Remote or try a System Refresh online. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for up to 10 ...Select Factory Reset. Physical Reset Button: 1. Unplug the power cord from the back of the Xfinity TV box. 2. Find the small, red reset button on the back of the Xfinity TV box. 3. Use a paperclip or other thin object to press and hold the reset button for about 10 seconds until the power light starts flashing. 4.Comcast cable boxes translate digital signals from the cable company into broadcast media that displays on a television set. Because of the hardware, softwar...2. Restart Your Flex Box. Restarting the Xfinity Flex box will remove temporary glitches and establish the connections. Soft Reset: Press and hold the power button on the device for a few seconds until it restarts. Power Cycle: Unplug the Flex box from the power source, wait about 60 seconds, and plug it back in.In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can tr...Fortunately, once we realize the cable box may be the problem, the steps to test the cable box are simple. Step 1: Power check. To begin with, verify that both the television and the cable box are receiving power. The cable box will have a red light indicating it is getting power. Step 2: Television check.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...Here's how to do it using a remote: Press the Power button on your Xfinity cable box. On your remote, press the Power and Menu settings together. This will open up the User Settings. Navigate to the Restore Defaults option. Press the Right Arrow button on your remote. You'll see a message saying "Restore Default.In this video we will go over how to reset your Xfinity cable box. Simply locate the power cord to your cable box and unplug it. After about 10-15 seconds pl...2. How to Reboot Using the Help Menu. If you have access to it, the help menu is an easy way to reboot your DVR Box. Press the help menu. Look for the " A " button in the triangle. XR15 Remote. XR11, XR5 Remote. XR2 Remote. Silver Remote. Under Troubleshooting, select Restart.The concern is not "accessibility / disability" help related. Thread moved here to the proper help section, and for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance.1 year ago. @OldPCGamer. Thank you for posting your questions related to your XiD box here in our Xfinity Forum. To answer your question, yes, the XiD can be used as a main television box if you have X1 and no DVR service. If you are having issues getting the equipment activated and working, we recommend following the directions outlined here ...On the computer where you want the Parental Controls to apply, go to the Xfinity Stream portal. Click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Parental Controls. On the Parental Controls page, click the ON/OFF switch to turn on Parental Controls. In the create PIN pop-up box, enter a ...Yes, I'm a sceptic, and things are sounding sketchy to me here, but hey - I'm not the Xfinity expert in this relationship. So back to renting their Gateway. Installed exactly as it was from day one, and PRESTO, nothing changed. Same problem. Replaced TV Box with a new TV Box, replaced new Gateway another new Gateway, and PRESTO, …Find out ways to turn on and off personalized ads in third-party apps for Xfinity X1 and Xfinity Flex. Xfinity For full functionality of this site it is necessary to enable JavaScript.Step 1. Load your TV listings, and then click the "Change" button located at the top of the grid. Video of the Day.The display showed the "Welcome. Bienvenido. Bienvenue." boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the "Welcome etc" screen flashes periodically until it turns off completely. The box is also quite ...Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.The box will now update firmware and continue from there. These steps can also be found in Complete a Factory Reset on an Xfinity Flex Streaming TV Box. Please know that a factory reset of your streaming TV Box will not affect your DVR recordings; however, all other settings, including future scheduled DVR recordings, will need to be reset.I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired ...Troubleshooting the TV Adapter remote. Problem: The TV does not have any sound. Solution: The TV may be muted — press the MUTE button to restore volume. You can also try pressing the LANG button to restore volume. The LANG button changes the language on a channel, but if the channel doesn't support a second audio program, it may come …Press and hold the i button. It's on the right side of the remote below an asterisk symbol. 2. Press and hold the Home button. You'll see it with the icon of a house next to the microphone button near the middle of the remote. 3. Hold for 5 seconds. Keep i and the Home button pressed for about five seconds.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Resetting the Remote: If none of the above info works, try to the ' reset Xfinity remote ' option. Follow these instructions: Press and hold the "Setup" button for about three seconds until the LED status light turns solid green. Enter 9-8-1 using the numeric keypad. Press the "Setup" button again to complete the reset to factory ...Learn more about the XRE-03007 error code.In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c...X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.How to reset the Xfinity flex remote. Once remote is reset, follow steps on your flex boxRustyben. Hello, I am dealing with a very annoying issue of the Xfinity XG1V4 K Cable Box resetting itself to a Video resolution to 480p even after going into the Video Preferences and setting the resoltion to 2160p (Best Available). The configuration I am using is the XG1V4 connected to a Marantz receiver ( Model SR5014) via an HDMI cable to ...This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.X1 TV Box (view only — no login required) FOR XFINITY INTERNET CUSTOMERS WITH GATEWAYS. Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing theWiFitile under the Troubleshooting section.The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on the device's backside. While your router is on, use a small-tipped object like a staple or pencil to hold down the reset button until your router's lights flash.When you notice that the Comcast system is experiencing an issue, making your On-Demand streams not function effectively, you need to quickly reach out to Comcast using their hotline - 1-855-399-1542 quickly. Alternatively, you can decide to talk to a chat agent by logging into Xfinity.com.How to Unpair Xfinity XR15 Xfinity X1 and Flex Voice Remote. [1] On the remote, press and hold the A & D buttons together for 3 seconds. [2] Release these buttons when you spot the indicator light changing from Red to Green. [3] Then, press the 9-8-1 button and you will see the blue light blinking twice if the remote has been unpaired.XFINITY / Menu Access Guide, Saved, XFINITY On Demand, Apps, Search and Settings. Number Keys Use predictive text (T9) to quickly search for content. TV Input Changes to the next available input on your TV (if programmed in Step 4). Setup Program remote for Aim Anywhere or to control your TV or audio device. Pick up your remote and remove the ...1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.To reset your Xfinity TV Box remote control, follow these steps: Remove the batteries from the remote control. Press and hold the "Xfinity" and "Info" buttons simultaneously for five seconds. Release the buttons and wait for the remote control to reset. Reinsert the batteries and check if the remote control is now responding.Picture doesn't fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don't fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu.On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, " Manage Peacock " into your Xfinity Voice Remote. If you're billed by Xfinity for your Peacock subscription, you'll see: The recurring price. The renewal date.To reset your remote, you'll need to follow these steps: Press and hold the Setup button on your remote for 3 seconds. Release the Setup button. Enter 9 - 8 - 1 using the number pad on your remote. Press and hold the Xfinity button for 5 seconds. Your remote should be reset!Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...This video will guide you through the simple steps of programming your Xfinity TV DTA Remote Control.To pair up bluetooth devices with the New 4K Xfinity DVR. Go in the settings on the DVR, go into devise settings, then into audio. Bluetooth devices with be the first option, select bluetooth devices and the DVR with start to scan for bluetooth devices within range that are turned on, select the device you want and it should pair immediately ...Official Employee. •. 1.4K Messages. 14 hours ago. user_k12krf Thank you for reaching out. I hope you are doing well besides the issues with your box. I know it can …Jan 23, 2024 · Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart.1. Ensure the device is currently powered on. 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. 0.Keeping the stellar reviews of Comcast TV services in mind, I decided to avail their services a few months ago. ... How long does it take for a Comcast cable box to reset? In most cases, Comcast cable boxes should reset in about 15 minutes. However, in some cases, the program guide and other related services may take up to 45 minutes before ...Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.On the TV Box, go to Settings > Device Settings >, Philadelphia, PA. Comcast today announced Xfinity StreamSaver™, a streaming bundle of Peacock, Netfli, For the initial setup of voicemail, follow the appropriate steps. The setup call needs to be made from, Press and hold the reset button. Once you have a toothp, On the TV Box, go to Settings > Device Settings > Remote , This is clearly a widespread Xfinity problem. When we tur, Hold down (i) and Home simultaneously till the LED light starts flashing. Th, Settings is also located on the Home page on Xfinity Flex str, Here is what I did to solve the problem so far: 1) I, Re: Do I need to unplug my Xfinity cable box before, Step 1. Turn off the Motorola set-top box while leaving the TV turn, Step 4. Press the "Right" arrow button on the remote. ", Resetting the Remote: If none of the above info works, try to the, Here's how: Start by holding A and D at the same, In this article, we will provide a step-by-step guide , Restart from the Help menu. Press the A button on , In this video I show you how to fix a Xfinity Voice , Click the "New message" (pencil and paper) icon. Type .