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Optum Maryland ASO Overview Training Slide Deck (pdf) ABA Independent Learning Guide; ASD and M-CHAT-R Training Slide Deck; Incedo Provider Portal Training Recordings.PCP and other Health Care Professional Hotline: To enhance and expedite the coordination of care efforts of all involved, Optum Maryland offers a HealthCare Professional help line. Dial the main number for Optum Maryland (800-888-1965). When indicated, the licensed behavioral health professional who handles your call can access Board Certified ...• Incedo Provider PortalProviders must submit a prior authorization request via • The Core Service Agency (CSA) or Local Behavioral Health Authority (LBHA) reviews requests and makes determinations • If a CSA or LBHA Care Manager is unable to authorize the service as medically necessary, the request

Optum will reprocess claims that were denied for this eligibility issue, once any necessary authorizations are approved. Providers do not need to resubmit claims denied for this reason. Providers will begin to see payments made for these claims on August 25, 2022. Providers who held claims should submit them once the authorization is approved.Effective with the reactivation of Optum Maryland’s Incedo Provider Portal (IPP) on July 1, 2020, providers will be required to complete new forms in the system in order to determine whether individuals referred for PRP services meet the Medical Necessity Criteria (MNC) for the requested level of service.Optum Maryland would like to share with providers some important information on the correct way to submit Uninsured requests in order to avoid delays in processing: When submitting an Uninsured request: If adding a new Consumer (with no Medicaid coverage), please verify that the Consumer does not already exist in Incedo …We would like to show you a description here but the site won’t allow us.

Beginning with reactivating of the Incedo Provider Portal (IPP) on July 1, 2020, there are three ways to request corrections to authorizations that have already been approved in IPP: 1. A new process for using the Authorization Change form in IPP 2. Utilizing a new link on the Optum Maryland website to access a form outside of IPP 3.Optum's system. For questions about tokens or registering on the Provider Connect system, contact Nicole Fleming at Optum ([email protected], 443-896-0505). A c c e s s t h e l at e s t i n f o r m at i o n an d F A Q s o n t h e M D H B HA S O t r an s i t i o n w e b s i t e :Claim Submission via Incedo Provider Portal • Allowable HCPCS and CPT codes are found on the Optum Maryland Web Site https://maryland.optum.com • Multiple units of the same service code/modifier on the same day must be submitted on ONE claim line • Certain provider types require that a Rendering provider must be referenced on the claim.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. For Incedo Provider Portal: After logging into Inced. Possible cause: Incedo Forms Demonstration Functional Impa...