More About Why Is My Comcast Remote Not Changing Channels? • Why is my Comcast stuck on one channel?Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control. Press OK on the Voice Remote to select On or Off.Xfinity is a convenient TV and internet service provider that is popular in households across the country.Despite their longstanding success, you are bound to experience some issues with your cable box from time to time.One of the most common problems people experience with their Xfinity box is it saying “boot” constantly without …Rebooted box, both with power button and ... New Poster • 3 Messages. Saturday, March 21st, 2020 11:00 AM. Closed. Stuck on select language. Remote flashes both green then red when ... 1.2K Messages. 4 years ago. Try unpairing the remote Xr11 remote : Factory Reset the X1 Voice Remote To perform a factory reset: Press the Setup ...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...Voice Guidance loop. Trying to set up replacement box but Do you want to keep Voice guidance message keeps looping. Even after multiple resets and speaking to a rep and having the remote swapped. Issue with replacing box going on 2nd week. Finally a Ticket was created but still no resolution after several days.12 Messages Friday, December 30th, 2022 10:48 PM Closed Voice Guidance “ Message TV screen has been stuck on “Do you want to keep using Voice Guidance?” Message for 2 days! Can’t get through to anyone at 1-800-Xfinity. Please help! Question • Updated 9 months ago 1.2K 1 0 2 Responses CCChristian +6 more Contributor • 127 Messages 9 months agoVoice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and Spanish. To enable voice guidance in Spanish, you can set your Menu Language to Spanish. See more information on the Menu Language. Is there a cost associated with voice guidance?To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio and visual cables between the DVD player and the TV, then co...Aug 16, 2021 · Use the down arrow on your remote to scroll down to All Settings. When the All Settings screen opens, select Accessibility. Scroll down the Accessibility Menu and select Audio Guidance. Toggle the ...Aug 16, 2021 · Use the down arrow on your remote to scroll down to All Settings. When the All Settings screen opens, select Accessibility. Scroll down the Accessibility Menu and select Audio Guidance. Toggle the ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itMethod 2: Via Accessibility Settings. Let’s see how we can stop a Samsung TV from talking in a few simple steps by navigating to Settings > General > Accessibility > Voice Guide Settings > Voice Guide. For detailed instructions with screenshots, see below. Press the Home Button on your Samsung TV’s Smart Remote Control.As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide - a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ...Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the …Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.If the reset process cannot help you, you need to put the Xfinity XR into setup mode. To do so, press the menu button on the remote and select Setup Mode. A message will pop up asking you to enter the PIN code. Enter the correct code and hit OK. Now the remote will go back to normal operation.Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.More About Why Is My Comcast Remote Not Changing Channels? • Why is my Comcast stuck on one channel?New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ...Voice guidance provides our customers who are blind or have low vision or a visual disability the freedom to independently explore thousands of TV shows and movies on X1. The feature "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Control can be used to control your On ... Official Employee. •. 973 Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with your internet connection, cable box, or any other issue, the...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...Oct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below.Sep 15, 2023 · Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue. Turning Audio Description On or Off on a Non-X1 TV Box. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default.Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I agree to Money's Terms of Use and Privac...Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ...New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ...Method 2: Via Accessibility Settings. Let’s see how we can stop a Samsung TV from talking in a few simple steps by navigating to Settings > General > Accessibility > Voice Guide Settings > Voice Guide. For detailed instructions with screenshots, see below. Press the Home Button on your Samsung TV’s Smart Remote Control.Hub Home Internet Entertainment Free TV & Movies Mobile Smart Home. For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.Oct 26, 2022 · Secondly, it could just be a case of dead batteries making your Xfinity remote not work or, you may need to reprogram your Xfinity remote. See also How to Fix Xfinity Code S0A00 Guide 2023. 5. Power outage. Make sure the power and connection from the TV box to the TV are correctly plugged in.I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order. ... as I cannot drive the 35 miles to the nearest Xfinity Store due ...May 4, 2020 · I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later. 1.3K Messages. 2 months ago. Hey there, I would be happy to help with your X1 box settings. We definitely want to make sure that your box is set up correctly. Have you tried restarting the box if you are having issues with the question sticking? Is the voice guidance on and are you wanting it to be on or off?A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.Sep 15, 2023 · Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue. Oct 15, 2019 · If you are hearing voice narration while preforming an activity on the TV, such as changing the volume, an accessibility function has been turned on. Use the following steps to review and turn off your accessibility settings: Press the HOME button. Select Settings and press the Enter button. Press the Down arrow button to select Accessibility ...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ... Power phone off and on after turning off Bluetooth and WiFi. 3.) Test phone, and if ok, turn Bluetooth and WiFi back on. 4.) Power on Apple Watch. Also, it is important to know that if your phone happens to be using 3G cellular data instead of LTE or WiFi, incoming calls are likely to go to voicemail.Oct 3, 2023 · 7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ... To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK. Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.On your remote control, click on the Xfinity button. Use the right or left arrow button to highlight Settings then click OK. Using the Down arrow, highlight the Device Settings then click OK. With ...Apr 20, 2020 · Learn two ways to fix most problems with the Xfinity Voice Remote. Resetting the system usually is the most common solution to the TV being stuck on one channel. Switch off the TV. Unplug the device. Press to hold the power button for around 30 sec. After 10 mins, re-plug the set. Press to hold the power button until the TV turns back on. Check if the channel changes now.Turn the TV on, and press and hold the ‘Xfinity’ and ‘Mute’ buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device SettingsBegin Troubleshooting. Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.Samsung provides many accessibility options for our customers. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Turning off the feature will stop the device from narrating or announcing the names of everything that …The Xfinity Web Remote works with any browser on a computer, tablet or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity Web Remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity Web Remote will also work ...The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Note: The talking guide is available in both ... Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit the content by connecting it to an HD television.Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote. It is located below A and B but is above C and D on the new voice activated remote.Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service.3. Try resetting the remote and TV box connection. Often it happens that while some features of the remote work just fine, other features may face a glitch. For instance, you might be able to handle the volume quite well, but fail to switch channels. A very common problem and quite an annoying one at that.Apr 10, 2022 · Picture doesn’t fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don’t fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu.Jul 1, 2023 · During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change? A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.Jul 2, 2021 · The is a setting to turn it on and off. To check it, you click the Xfinity button, scroll right to the settings gear wheel, scroll to remote options, and select voice search on. If it is on already, the remote most likely didn't fully pair. You can reset the remote to repair it by following the steps here https://comca.st/2V6vrz0. Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ...If the xfinity box still says boot after following these steps, try restarting the gateway. To do this, log into the Xfinity account and select Devices. Locate the gateway then click on Restart modem > Start troubleshooting. If you’re having trouble accessing your account, contact customer support for help.24.6K Messages. 3 years ago. @JamesKoeppel wrote: TV voice guidance won't shut off. How do I correct to eliminate? Every time I change volume or channel I get - music volume some percent, and timer. This is nuts. Thanks for the tips. press the Xfinity button >> Accessibility Settings >> Voice guidance and press OK to toggle it to 'off'. fixed?New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.Ask Xfinity. Chat with Xfinity Assistant. Support Site Language: English. Español. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Pick up your remote and remove. the "Pull" tab on the back by. pulling up on the tab. The Status. LED will blink green four times. Save. as the remote powers up (about 5. Starts recording the. program you are watching.The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice …Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.Say "Netflix" into your X1 Voice Remote. Once in the Netflix app, select Sign In. If you are not yet a member, follow the signup prompts ...Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ...May 24, 2019 · Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.X1 Box Stuck In A Restart Loop. This started about 3 weeks, Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area an, Aug 10, 2017 · Calling 855-270-0379 and saying “Accessib, We've made it simple for visually impaired users to enable voice guidance b, I returned the box for a new one at the Xfinity store and i, Press and hold the Power button located on the front of the TV Box for, Turn the TV on, and press and hold the ‘Xfinity’ and ‘Mute’ butto, The easiest way to turn audio description on or off is to use v, Apr 20, 2020 · Learn two ways to fix most problems wi, I am terribly sorry to hear that you are getting this mess, On the General Preferences menu, use the up and down arr, If you want to change Xfinity menu from Spanish to English, yo, Comcast customers with the X1 device will soon be able, Ask Xfinity. Chat with Xfinity Assistant. English. , I received a box today and am stuck at the voice guid, Activation process. Enter the last four digits of any p, Jun 29, 2023 · After updating the software of your , Sep 15, 2023 · Restart from My Account Online. Log in to .