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From cable television to high-speed Internet service, Charter Cable offers a variety of residential and commercial communication services. One type of cable service offered by Charter Cable is the digital package that comes with a cable converter box which receives and processes the cable signal sent from Charter Cable to your television.Try this first. If you have an xFi Gateway, start by running a full network test in the Xfinity app. If you have an older Gateway, performing a restart of your Xfinity Gateway is the most common way to fix internet-related issues.Noise/interference on cable system affecting speeds. I recently upgraded to the 600/15 tier with a D3.1 modem, and I never get anywhere close to the advertised 600 Mbps. I've even tried bypassing all my networking gear to rule out any issues, going directly from a windows PC to the modem over 1gig ethernet, and the highest I'll ever hit is ~390 ...Sign in to the Xfinity app with your Xfinity ID and password. Select WiFi from the bottom of the app. Select Run a test. On the Full Network Test tile, select Run a Test. You can also get to this section by selecting View WiFi equipment from the WiFi tab. Then, select Internet Health. Note: xFi customers that don't see the Full Network Test ...I used their tool to test: here is before and after . I'd really like to know the "behind the scenes" on this and why my 2 month old modem would be…The Philadelphia cable giant last week said it would rebrand its TV, Internet and telephone services as Xfinity on Friday to signal to customers that this isn't the same old company. Comcast ...Reset the TV box. Power off the TV box. Detach the power cable from the back of the unit, and from the wall outlet or power bar. Wait 30 seconds and then reconnect the power cable to the unit and the power source. Wait up to 2 minutes for the TV box to reboot. Power on your TV box and test it again.Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. You might also try unplugging the cable box/DVR ...Motorola MG7700 Review. If it's time to upgrade your modem and your router, the Motorola MG7700 is likely the right one for you if you're a customer of Comcast Xfinity, Cox, or Spectrum and don't pay extra for a superfast plan. Your cable company (or even your monthly bill) will be able to tell you what speed connection you have.We would like to show you a description here but the site won’t allow us.We have the new fiber optic 1 Gig router hooked up for TV and internet. It my TV signal is intermittently flickering. I have checked everything else, cables, cable box, route ect. I suspect it may be a low signal strength on the coax signal to the TVs. Is there anyway to check out the signal strength of the TV signals on the fiber optic system.Community Experts online right now. Ask for FREE. ... Ask Your Question Fast!Aug 11, 2020 · 31dB. -. Upstream Receive Power. -2dBmV. +2dBmV. Note: Not all modems will allow you to view the status page and some will have different URLs to access this info. If you are unable to access your modem’s status page, you can contact Comcast Customer Support and ask the support representative for these values. 0.Pixelation Issues - only a couple of channels. Been having this problem for about a week. AMC HD & Comedy Central HD (that I am aware of) - are pixelating. At first, they would not even tune in - but after doing a complete system reset they now tune in but are pixelated. Every other HD channel seems fine. I have power cycled the main box to no ...Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...Talking signal rates between comcast cable and Ethernet are two vastly different things. First, with ethernet, the higher the frequency, the faster and better the signal. However, this only holds true to a certain point (i believe). It also has to do with twists per inch. the higher the count of twists, the faster the transmission. ...With the TV powered off, connect the HDMI cable from your Cable or Satellite Receiver to the HDMI 1 input or any available HDMI ports on your TCL Roku TV. Power on your TCL Roku TV and your receiver. From the Home Screen, and using the TCL Roku remote, navigate to the HDMI Input Tile where you connected the device. Press the button.Click System Refresh. Wait 10 minutes for the refresh process to finish. During this time, you won’t be able to access TV shows or recordings. How to refresh the TV signal through Xfinity My Account app. Click TV on the Overview page. Under Devices, click the TV box you’d like to refresh. Click Troubleshoot. On the next page, click Continue.Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...The booster lives in the same closet that the Comcast cable line comes into. I disconnected the antenna-in coax from the booster, and measured voltage from it's shield to the Comcast line-in shield (i.e. basically measuring voltage from old house ground to a brand new ground on the other side of the house), and I'm reading about 500mV AC.And here I am almost a year later and the problem still exists. Latest suggestion by Comcast phone support was the "I'm sending a refresh signal. Wait an hour and if it doesn't work, we'll contact you." Worthless advice.

To view 4K via Comcast, you have to line up a few things first: A subscription to the Xfinity cable and internet service. The Comcast Xfinity XG1v4 (or higher) 4K-compatible cable box (rented/leased from Comcast) A compatible 4K Ultra HD TV — Until recently, 4K access was available only on select LG and Samsung 4K Ultra HD TVs via a UHD ...Using the arrow buttons on the remote select 'Saved'. Using the arrow buttons on the remote select 'Recordings'. Press the down arrow button once then the up arrow button once to select the filter options. Highlight Recorded On then press 'OK'. Ensure that 'All Devices' is selected.Rustyben. I have an X1 box with the voice command remote that randomly (and continually) will be "off-line" when I turn the TV on. Essentially, I have a black screen, where my Sony Bravia states the message "HTML 2 - no signal" (as that the input used for the X1 box). I have to unplug the X1 box and wait for it to reboot, which takes forever.Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...I know the signal to my home is sub-par. It's been checked multiple times in the past. Unfortunately the Xfinity folks are LAZY and don't want to actually fix that issue - I'm in a 4-unit condo building... mine is the furthest from the 'box' outside, no one wants to contact the other owners/renters for access to repair/replace any defective cables.

If you can't find the problem or you'd rather have Comcast take care of it, call them at the phone number on your bill or 1-800-Comcast, or use one of the options on …Instead, type "Xfinity Support". there. As you are typing a drop-down list appears. • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I no longer work for Comcast. 2 years ago.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. 3 years ago. One thing they always seem to say, is start by discon. Possible cause: In researching if I would need a special cable for HMDI 2.1, it got me won.