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Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …12-03-2014 06:22 PM. I was having modem troubles and Verizon sent me a new one with a return label. I packaged the old modem up and took it to a local Staples store because they have UPS pickup. Evidently the modem was received one day after the billing cycle ended and I was charged $99.99 that was to be credited after the modem was received.We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a store tool . Any UPS store will accept the return. …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...The quickest and easiest way to return your DIRECTV equipment is to take your receiver and power cord to a UPS store or FedEx Office Pack and Ship store. Use the following steps complete the return: Click on the link to find a store location near you.Put your old box and its power cord in the shipping container your new box came in. There will be a return UPS label to put on the outside covering the original UPS sticker. Then bring it to any UPS location for free pre-paid shipping back to us. A mistake was done during the installation and Verizon sent me a new DVR via UPS.Verizon claims I never returned my equipment. 07-05-2016 11:12 AM. I closed my account on 6/7, received the return package supplies on 6/15, and mailed back my modem and cable card on 6/20. Checked with UPS and they listed it as delivered so stupid me I threw the receipt away thinking it was all set. Now Verizon is claiming they never received ...I disconnected my service on July 10, 2015. On July 10th, 2015, I returned all of my equipment using the box provided by Verizon via UPS and per my tracking # provided by UPS the box reached Verizon on 7/13/15. 1 of the pieces of equipment was checked in, but as of today the HDDVR and Additional HDS...Mar 1, 2020 · I'm getting ready to return Fios equipment from my parents house. I was not instructed to have a label or box but was told to just take the equipment to one of the stores listed. They appear to be UPS stores. Again, I was not sent or given any labels/boxes. Is this correct? Can I just take the equipment as is to these locations for drop off?You read that right, though your skepticism is well-placed. Verizon announced over the weekend that it’s bringing back an unlimited data plan, for $80/month for a single line. Of c...Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. The UPS Store scans the equipment’s serial numbers, packages and ships the returned equipment. Be sure to keep the return receipt for your records.I am not getting a return kit. I canceled the service 20 days back. Whenever I reach out to a customer service exec, I am being told I will be charged if I do not return the kit within 30 days after cancellation of service. I even went to the store and asked them if they could take it. They said they cannot do the return.Jul 6, 2022 · If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website.Verizon technician left me with a G3100 router that I was not going to use long term. I am trying to return it, and Verizon sent me a standard return box which does not fit the router twice. ... Google the issue of customers returning equipment to verizon via not only UPS but USPS with receipts and Verizon states it was not received (even with ...Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.Verizon is offering free returns for the original 30 days for devices purchased in store, so you can return any devices to a store at the end of your service contract. However, those who purchase online can return devices for a full refund. Can You Return a Case to Verizon? If you own this case, you have the option of getting a refund from Verizon.We offer one of the options shown below for backup battery power for your Verizon voice service depending on your Verizon equipment. (We do not offer the Battery Backup Unit to new voice service customers.) These backup power sources provide power only for your Verizon voice service, including Emergency 911 dialing, depending upon your specific ...Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.

Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*.You should have been given a disconnect order number, you then bring that order number and your stuff to a UPS store and they'll package it and ship it. Just be sure to get the tracking number. Also can print one yourself here: …I was supposed to get a return shipping label, which, after 2 weeks of waiting, I still did not receive. I called customer support, and was put on hold for quite sometime, only to find out that the systems were down and could not create for me a return shipping label. Then I was told to find a UPS store that can return the equipment back to ...Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …

No you must return the exact one you originally received. When you lost the ups receipt you got a real problem. Verizon will claim non receipt, you cannot prove it was sent and received. You will have to pay full price for a lost or stolen set top box. Verizon will deactivate it in their system so it cannot be used again.replacement equipment and return old equipment. ... All orders are shipped UPS ... If you are missing the original box, you can use the box the new merchandise ...You can return Verizon equipment to any of the Verizon store locations or select Verizon Fios TV stores if you have bought them directly. Moreover, equipment can also be returned via UPS mail. In any case, you have to sent them back within 30 days of purchase or Verizon will charge you for a late fee per day that exceeds 30-day ……

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Wireless device/accessory Return and Exc. Possible cause: Hello, I cancelled my Verizon services on 1/16/15 and mailed my Verizo.