Xfinity box stuck on welcome screen
There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...Saturday, June 24th, 2023 8:56 PM 4K box stuck at “Welcome” screen. I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed.
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Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...3.4K Messages. 2 years ago. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig ...To send our team a private message, make sure you are signed into the forums then click the chat icon at the top right of the screen (it looks like a notepad). Type or choose the handle "Xfinity Support". I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Dec 10, 2022 · To do this, unplug the power cord from the back of the box and plug it back in. Wait a minute or two for the box to restart and see if that gets you past the welcome screen. If neither of those solutions works, call Xfinity customer service at 1-800-XFINITY (1-800-934-6489) and they’ll be able to help you troubleshoot the problem. So? Let's get started, Contents hide 1 Xfinity Stuck on Welcome Screen 1.1 HD Tv Function 1.2 Check Remote and Battery 1.3 Damaged Cable 1.4 Restart The Device 1.5 My Account Online 1.6 Xfinity My Account App 1.7 Restart From Xfinity Settings 1.8 Restart your TV 1.9 Reset the Device 1.10 Check Internet Connection 1.11 WPS ConnectionPower on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ... Jan 5, 2023 · Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device. Thanks for reaching out about the box being stuck on the Welcome screen. That was great that you tried to restart the box. You can also find the System Refresh and Restart signals in the Xfinity My Account app. Have you also checked the coax cable to ensure it is without damage and also finger tight at the wall outlet and the back of the cable box?Oct 3, 2023 · Overheating can also lead to hardware issues, causing the box to freeze at the welcome screen. Additionally, physical damage or loose connections can result in the box not functioning properly and getting stuck on the welcome screen. Connection Problems. Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Mar 23, 2022 · Official Employee. •. 972 Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it! Jul 7, 2023 · The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ... Activation Process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Mar 4, 2020 · is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue? Push the power button on the front of the box, wait for two seconds, and then push it again. If there is still a black screen, then press the XFINITY button on the remote. 2. If this doesn’t correct the issue, power cycle the box by pressing and holding the power button on the front of the box for 10 seconds, until the box restarts, or unplug ...New X1 DVR Box stuck on the Welcome screen during setup. I was told that I needed a new X1 DVR Box to be able to receive all the services I'm paying for. The new X1 DVR Box was received but it's stuck on the Welcome screen during setup. I contacted Xfinity Support but the representative was not able to resolve the issue and wanted to send a ...One of the first things you can try when your Xfinity box is stuck on the welcome screen is power cycling it. Power cycling simply means turning off the box, unplugging it from the power source, waiting for a few seconds, and then plugging it back in and turning it on again. This process can help reset the box and resolve any temporary …
Saturday, June 24th, 2023 8:56 PM 4K box stuck at “Welcome” screen. I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed.Tap on Uninstall to uninstall the HBO Max app. After uninstalling the app, head to the Play store and reinstall the HBO Max app on your device. 14. Contact HBO Max Support. If none of the solutions helped you fix the loading screen stuck on the HBO Max problem, try contacting the HBO Max Support Team.Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers.X1 box stuck on “Welcome. B... Josephine1. New Poster • 3 Messages
After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...Share Watch on It is possible that your Xfinity cable box is stuck on the welcome screen for a variety of reasons. In most cases, this can be resolved by rebooting your cable box. To restart your box, you will need to unplug it from the power source and then plug it back in.…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. is the flex box an Xi5 or Xi6 wireless? you can connect v. Possible cause: Users share their experiences and solutions for X1 box that reboots to the w.
Activation Process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...It was stuck like that for several hours, i did reboot it few times. After a day or so i started it again, and then it made past that screen. horrible experience.Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A modemman11 •
Thr Tv screen says welcome. Bienvenido. Bienvenue. The box itself what looks like an E Or. - Answered by a verified TV Technician ... Still not progressing. I think I will just go to xfinity and get a new box. TV Technician: ... LG 55 inch, stuck on Welcome screen. 49LJ. 49LJ5500 3 years.Tap on Uninstall to uninstall the HBO Max app. After uninstalling the app, head to the Play store and reinstall the HBO Max app on your device. 14. Contact HBO Max Support. If none of the solutions helped you fix the loading screen stuck on the HBO Max problem, try contacting the HBO Max Support Team.About Xfinity Box. This Xfinity Box is not different from the typical DVR. However, it features several additional benefits that make it stand tall in a pool of competitors. The Xfinity Box is offered for free by Comcast. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements.
Power cycled the box Reset the box Restarted my internet modem X1 Box stuck on boot loop, crashes when remote is pressed. Hello. Recently got a new X1 DVR box for my 4k TV. (Specifically ARRIS XG1v4 box based on the pictures I can find) Installed it as normal, booted up easily everything was fine. Went to look in device settings, it said that it was outputting 1080p60, so I bumped it up to 4k60. Stuck on welcome screen. We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our modem multiple times, and we’ve unplugged the cable box and TV multiple times for 10 minutes. Nothing works. Our internet is fine but we can’t get the TV past the ... Dan Potts. IT Specialist / Broadcast En... Bachelor's Degree. 3,094 My cable box is non responsive and stuck on screen save Fix Xfinity Stuck On Welcome Bienvenido Screen: If your Xfinity is stuck on the welcome Bienvenido screen then you can try the above steps. All these steps might help you to move forward with that welcome screen. Other than this you can try disconnecting all the cords from the socket and the device. After waiting for 10-20 seconds, install them ... To send a Private message to Xfinity Support from any Forum page: Cli Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device Settings Open the Xfinity My Account app on your mobile device anOfficial Employee. •. 972 Messages. WelcomMay 4, 2020 · I returned the box for a new one at the Xfinity Official Employee. •. 618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast. Gold Problem Solver. •. 5.8K Messages. 3 years ago. @Lee21 wrote: The Little bit of an odd situation here, my cable box will not boot up and it’s continuously cycling and resetting before it gets off of the welcome screen. Checked all the connections they’re good contacted support and they said a technician might need to come out but I’ve done some research and that seems to be a symptom of a bad box not to ... To send our team a private message, make sure you are signed [Unplug the power cord from both your X1 box/router, and the waHi I need advice or help on this situation I have in my I'm sorry you are having issues with your cable box, you have reached the right place for help! Let's get this resolved so you can enjoy your cable services. To get started, please send us a [Modmail]( https://comca.st/33FSq4X Copy ) message with your first and last name, along with your physical address.Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers.